Truckezy Application retains the right to change or update this privacy statement whenever it’s necessary.
We will or in some cases we will send you additional notice through.
You have the option to terminate your account if you don’t agree with the terms of the new Privacy Policy
and to communicate any issues, you have our Truckezy Application customer support staff. The website’s
Policies and terms & Conditions may also be changed or updated occasionally to meet the requirements and
standards. It is also your duty to make sure you are aware with the most updated clauses and conditions of
our privacy policy. Modifications will be effective from the day they are posted.
Information you provide us
Account information: When signing up we requite specific details including your first and last names,
birthdate and contact information (phone number, email address).
Profile and vehicle information: In order to use certain platform services, we may require extra information
from you, such as your address, vehicle information, phone number and profile picture.
Identity verification information: We may ask for and gather identity verification information, such as
pictures of your government-issued ID, passport, or other authentication information, in order to comply
with applicable laws and establish a more trustworthy environment.
Payment information: In order to facilitate the processing of payments, we may ask you for specific
financial information (such as credit card info, bank account details and swift code details) when you use
the Platform to make any payments (like placing an order or booking any of the Services).
All credit/debit card information, including any sensitive data, will not be kept, sold, shared, rented, or
borrowed to third parties. No debit or credit card information will be given to any parties by Truckezy App.
Location: In order to provide services to our users, location data needs to be collected. We will request
your consent to access your location when you download and use our mobile applications. We will gather the
precise location of your device if you give our mobile applications permission to access it via the
permission systems supported by your mobile operating system. In order to give Carriers jobs that are more
likely to be relevant to them and Drivers, we utilize this information to track Shipments and to better
understand your regular driving patterns. We may also be able to determine your general location using your
phone number or IP address. Additionally, we might get details about your location from other sources, like
the Shippers and Carriers in order to successfully complete any Shipment order.
Communication with Our team: We gather information about your communication and any information you choose
to offer when you communicate with Truckezy Application team or use the Platform to express preferences,
etc.
notify you by revising the date on the top of the policy notifications
We gather other data regarding shipment requests and how they are handled when you use the Services, such as
the following:
Shipper: We collect certain information about your submission if you are a Shipper and submit a
Shipment
request. This data includes the date and time of your request, the origin and destination addreses, a
description of the cargo being delivered, the rate, and other information about the Shipment.
Driver: In order to complete a Shipment request, we may gather information about your journey if you
are a
driver delivering cargo on behalf of a Carrier. Additionally, as mentioned we also gather information about
your location and also the files you upload.
Operator: If you are an Operator, the data we get from you applies to your bids on Shipment requests
as well
as your acceptance and fulfilment of any Shipment requests, including information relating your vehicles and
drivers.
Information we collect: We automatically gather personal data about the services you use and how you use them when you use the
Platform and the payment services. This information is required in order for us to fulfil our obligations
under the terms of the contract we have with you, to comply with legal requirements, and because it is in
our legitimate interest to be able to offer and enhance the functionality of the Platform and payment
services.
Geo-location Information: In order to provide you with a better user experience, we may gather information
about your precise or rough location when you use specific Truckezy Application Platform services, as
determined by data like your IP address or the GPS on your mobile device. In the settings menu of the most
of mobile devices, you can regulate or turn off the use of location services for applications. If this
connection is enabled through your settings or device permissions, Truckezy Application may still gather
this information even while you are not using the application.
Log data: We keep a record of log data on how you use the Services, including the type of browser or app
version you use, access times, pages viewed, your IP address, and the website you visited before accessing
our Services.
Device Information: We track information on the hardware model, operating system, and version, device and
app identifiers, and mobile network details of the computer or mobile device you use to access our Services.
Cookies and other similar technologies: When you use our platform, mobile app, or interact with our online
ads or email communications, we engage cookies and other similar technologies. We may use technologies like
cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers to automatically
gather certain information. In many instances, the data we get through the use of cookies and other
techniques is only utilized in a non-identifiable manner without making use of personal data. For example,
we might use the data we get to enhance customer experience and comprehend website traffic patterns better.
We occasionally link the data we get via the use of cookies and other technologies to the personal data you
provide. The Platform may also be used by our commercial or technological partners, engage others to track
your behaviour on our behalf.
Third Party
Information we collect from third parties:
When people use the Platform and payment services, Truckezy Application may gather information, including
personal information, about you from them. We may also get information from other sources and combine it
with information we gather through the Platform and payment services. Any information requests about the
disclosure of your personal information to us should be directed to such third parties as we have no control
over, oversight of, or responsibility for how they process your personal information.
The third party service (such as Google or Facebook) may transmit us information such as your registration,
friends list, and profile details from that service if you link, connect, or login to your Account using
that third party service. This information varies and is managed by that service, or as permitted by you
through that service’s privacy settings.
As part of the user screening processes that may occasionally be used, we may receive reports from public
records. We may receive the regional version of police or background checks, to the extent permitted by
applicable legislation and with your permission if necessary. To get these reports, we might use personal
information, including your full name and birthdate.
Referrals: The person who invited you to Truckezy Application or who recommended you to use our Services may
provide personal information about you, such as your email address or other contact details.
To the extent authorized by relevant law, we may obtain additional information about you from third party
service providers and/or partners and combine it with information we already have about you. This
information may include demographic data or information to help detect fraud and safety risks. For our
efforts to prevent fraud and analyse risk, we might get fraud warnings from service providers like identity
verification services or the results of background checks (with your permission, if needed). Through
partnerships, or about your interactions and experiences from our partner ad networks, we may obtain
information about you and your activities on and off the Platform.
We utilize the data we gather to perform and enhance our services, which include connecting Shippers and
Carriers, Drivers with delivery requests, arranging the transfer of cargo, handling payments, and verifying
delivery. We call you and text you about possible and ongoing shipments using your phone number. Information
about you may also be used for other purposes,
Information we provide to other users of the service: Depending on how you use our Services, we might let other users of the Services access information about
you. In the case of a driver, for instance, we provide the Shippers involved in the Shipment request with
your name, vehicle information, exact or approximative location, and specific contact information (such as
your phone number). If you are a Shipper, the drivers who will transport your cargo will have access to your
name or the name of your business, as well as your instructions, address, and contact information. Other
users may have access to certain documents and information that you submit to our Services in conjunction
with a Shipment request, such as feedback. If you provide driver ratings and reviews, other users of our
Services might see this information.
With suppliers, advisers, and other service providers who require access to such information to perform
services on our behalf:
If we believe disclosure is required or permitted by any applicable law, rule, or legal process; in response
to a request for information;
If we think your actions are against our user agreements or policies, or if it’s necessary to safeguard the
safety, property, or rights of Truckezy App or others;
With reference to any related negotiations of merger, sale of company assets, financing, or takeover of all
or a portion of our business by another company;
between Truckezy App and our past, present, and future parents, subsidiaries, affiliates, and other
businesses that share ownership and management; and
with your permission or under your guidance;
We may also share information that cannot be used to reasonably identify you, such as aggregated or
de-identified data.
Security
Truckezy App takes reasonable precautions to assist guard against loss, theft, exploitation, and
unauthorized access, disclosure, modification, and destruction of information about you. Truckezy App uses a
variety of hardware and software techniques, among other measures, to assure data security and privacy.
However, Truckezy App is unable to ensure the security of any data shared online. The privacy practices of
websites to which Truckezy App connects are not under the control of Truckezy App. Different guidelines for
the collection and use of your personal information may be applicable if you give any information to such
third parties. If you have any enquiries about how these organizations utilize the information they gather,
you should get in touch with them directly.